Seeking a Relocation Coordinator

The position of Relocation Coordinator will be to drive the efficient completion of settling-in services in a timely manner for clients and ensuring that detailed records are maintained and all administration completed in line with procedures.

The role will also be responsible for managing tenancy renewals on behalf of relocation clients.

Relocation Administrator

·       Complete property handovers ensuing detailed document with supporting photographs in place;

·       Complete utility and telecom connections for assignees;

·       Complete Ejari registration for assignees;

·       Assist assignee with Driving Licence transfer;

·       Complete alcohol licence registration for assignee;

·       Manage Tenancy Contract Renewals;

·       Ensure records maintained for all settling-in services with appropriate receipts;

·       Ensure CRM system is updated with details and records of all services;

·       Manage Relocation app to ensure that all content is relevant and up to date and that all assignees are introduced to the app.

Required Skills:

·       Client service focused with excellent attention to detail;

·       Excellent negotiation skills with the ability to drive forward to completion;

·       Well-developed problem solving skills;

·       Excellent communication skills;

·       Excellent organisation skills;

·       Good analytical and decision-making skills;

·       Good intuition and understanding of people’s requirements;

·       Confidentiality, tact and discretion when dealing with people;

·       Proactive with a positive can do attitude;

·       A team player but with ability to work by oneself;

·       Fluent English, both oral and written;

·       Ability to work under pressure especially when deadlines have to be met;

EER will provide the necessary training in regards to our services, procedures and processes to provide a detailed understanding of the needs and requirements of the business.