Hiring: Relocation Coordinator

Main Purpose of Job:

To provide administration support to the relocation department to ensure delivery of settling-in services to assignees.

Focus:

Provide all settling-in services in a timely manner ensuring accurate records are maintained and completion of administration in line with procedures.

The Company:

Executive Expatriate Relocations (EER) is an Irish owned company and was founded in Dubai in 2005, identifying a need for a personalised and professional relocation company that not only delivers a service, but creates a bespoke offering for each individual client, and delivers it professionally, timeously and with integrity. EER currently offers a comprehensive range of relocation, immigration and company incorporation services across the U.A.E, Bahrain, Qatar, Kuwait, Oman.

Main Responsibilities and Required Skills:

The position of Relocation Coordinator will be to drive the efficient completion of settling-in services in a timely manner for clients and ensuring that detailed records are maintained and all administration completed in line with procedures.

Also take responsibility for EER’s relocation app to ensure that it is rolled out to each new assignee and that all information is up to date and accurate providing a sleek and efficient experience.

Responsibilities:

Relocation Administrator

·         Complete property Pre-inspections and handovers ensuing detailed document with supporting photographs in place;

·         Complete utility and telecom connections for assignees;

·         Complete Ejari registration for assignees;

·         Assist assignee with Driving Licence transfer;

·         Complete alcohol licence registration for assignee;

·         Ensure records maintained for all settling-in services with appropriate receipts;

·         Ensure CRM system is updated with details and records of all services;

·         Manage Relocation app to ensure that all content is relevant and up to date and that all assignees are introduced to the app.

·         Assist Relocation Team Leader, Client Account Managers and Junior Client Manager with admin tasks as required.

Required Skills:

·         Client service focused with excellent attention to detail;

·         Excellent negotiation skills with the ability to drive forward to completion;

·         Well-developed problem-solving skills;

·         Excellent communication skills;

·         Excellent organisation skills;

·         Good analytical and decision-making skills;

·         Good intuition and understanding of people’s requirements;

·         Confidentiality, tact and discretion when dealing with people;

·         Proactive with a positive can-do attitude;

·         A team player but with ability to work by oneself;

·         Fluent English, both oral and written;

·         Ability to work under pressure especially when deadlines have to be met;

·         Must have UAE Driving Licence.

Training

EER will provide the necessary training in regards to our services, procedures and processes to provide a detailed understanding of the needs and requirements of the business.

Please submit your CV  with cover letter at evangeline@eerme.com