Join our team

Location Dubai, United Arab Emirates
Job Type Full-Time
Department Finance
Reports to Finance Manager

We are seeking a detail-oriented and experienced Full-Time Accountant to join our finance team. The ideal candidate will have a strong background in accounting principles and practices, with a keen eye for accuracy and a commitment to maintaining financial integrity. This role involves managing daily financial transactions, preparing reports, ensuring compliance with accounting standards, and supporting overall financial management efforts.

Key Responsibilities

• Maintain and update daily accurate financial records, including ledgers, journals, and financial statements.
• Process accounts payable and receivable as requested, reconcile bank statements and client funds, and manage general ledger accounts for both UAE & KSA entities.
• Assist in the month-end closing procedures.
• Ensure compliance with local, state, and federal regulations, and assist in internal and external audits.
• Review and process expense reports, manage petty cash, and monitor financial transactions to ensure proper accounting.
• Perform regular reconciliations of accounts and resolve discrepancies promptly.
• Work closely with other departments to support financial and operational initiatives and provide accounting support as needed.

Qualifications

• Education: Bachelor’s degree in Accounting, Finance, or a related field. CPA or equivalent certification is a plus.
• Experience: Minimum of 3-5 years of accounting experience, preferably in a similar role or industry.

Skills

• Strong understanding of accounting principles and financial reporting.
• Proficiency in accounting software (e.g., QuickBooks, Zoho Books, or similar) and Microsoft Office Suite (Excel, Word, Outlook).
• Excellent analytical and problem-solving skills.
• High attention to detail and accuracy.
• Strong organizational and time-management skills, with the ability to manage multiple priorities.
• Effective communication skills, both written and verbal.
• Ability to work independently and as part of a team in a fast-paced environment.

Compensation & Benefits

• Benefits: Health insurance, annual airfare allowance, paid annual leave, visa and permit

Location Dubai, United Arab Emirates
Job Type Full-Time
Department Relocation
Reports to Head of Relocation

As a Relocation Consultant, you will be responsible for helping our clients’ employees (assignees) to navigate the complex process of moving to a new location. Your primary goal will be to ensure that assignees have a smooth and stress-free relocation experience by providing them with personalized guidance and support throughout the entire process.

Responsibilities

• Conduct initial consultations with assignees to assess their relocation needs and preferences. Setting expectations will be a key element of these consultations.
• Provide guidance and advice on everything from finding suitable housing and schools to setting up utilities and opening bank accounts.
• Deliver services based on assignees specific needs and budgets and clients’ scope of work.
• Research and provide information on local laws and regulations, customs, and culture to help clients’ acclimate to their new environment.
• Coordinate with other professionals such as real estate agents, maintenance companies, property management companies, utility companies, banks and government authorities to ensure a seamless relocation process.
• Maintain regular communication with assignees to keep them informed and address any concerns or issues that arise during the relocation process.
• Provide weekly progress reports via case management system.

Requirements

• Proven experience in relocation consulting or a related field such as international business or travel planning ideal.
• Knowledge of local laws, regulations, customs, and culture.
• Strong communication, problem-solving, and organizational skills.
• Ability to work independently and manage multiple clients simultaneously.
• Proficiency in Microsoft Office and other relevant software tools.
• Availability to work flexible hours, including evenings and weekends as needed.

If you are a self-starter with a passion for helping others, have excellent interpersonal skills, and the ability to thrive in a fast-paced, dynamic environment, we invite you to apply for this exciting freelance opportunity.

Department Immigration
Reports to Head of Immigration

Manage the process of all immigration service request in line with EER Standard Operational Procedures (SOPs), ensuring assignees/ clients are communicated with in timely manner throughout the process, ensuring that client and assignee are communicated with regularly to ensure client service excellence.

Accountabilities

• Client Relationship Management:
  • Manage and oversee all aspects of visa and immigration needs, inbound and out-bound, and engage with transferees to secure appropriate visa status/work permit
  • Engage with clients and transferees to secure appropriate visa status/work permits
  • Provide advice and guidance to clients on immigration procedures, timelines and expectations
• Immigration Management:
  • Develop and maintain technical knowledge of immigration legislation and implement new procedures with clients as appropriate to ensure adherence to compliance requirements
  • Facilitate and maintain the highest level of communication with clients and transferees regarding the progression and status of assigned cases with the clients’ HR department ensuring timely, quality service and compliance with government regulations
• Administration:
  • Prepare and maintain tracking and reporting for all immigration authorization requests
  • Analyse and prepare high-level summaries of immigration activity
  • Maintain all visa and immigration files and records
  • Reconcile and prepare invoices for processing
  • Research new immigration rules and ensure that the SOPs are updated with accurate information
  • Build Relationships with all free zones and mainland with regard to visa processing (employment and visit visas)
  • Perform other duties as assigned such as assistance for attestation, legal translation, police clearance applications, GCC pension registration, health insurance application
  • Arranging and renewing company health insurance for the employees
  • Maintaining weekly floating funds for immigration team to ensure enough funds is available for the application

Person Specification

• Minimum Experience: At least 2 years of experience in working within a UAE Company, with a clear understanding of the mainland & freezone visa processes. Knowledge of Saudi Arabia immigration would also be beneficial.
• Educational Qualifications: Degree educated, Business Management or Business Administration
• Skills and Abilities
  • Strong Customer service focus with excellent attention to detail
  • Excellent time management skills with ability to multi-task essential
  • Problem Solving and ability to challenge situations with sound judgement and integrity
  • Good intuition and understanding of people’s requirements
  • Proactive with a positive can-do attitude
  • Confidentiality, tact and discretion when dealing with people
  • A team player and also ability to work on own initiative
  • Ability to perform well in a fast-paced environment

Other Requirements

• Lived in the Dubai for a minimum of 2 years (mandatory)
• Must be able to read and write in Arabic (mandatory)
• UAE Driving License and availability of a car (desirable)
• Language: Excellent oral and written English communication skills at a corporate level

Location Dubai, United Arab Emirates
Job Type Full-Time
Department Relocation
Reports to Head of Relocation

Responsible for managing the relocation requirements of our clients within the UAE to ensure consistent delivery of high levels of service.

Planning and allocating work and priorities, assessing contributions, giving and receiving feedback, motivating consultants and clients, handling conflicts and problems, ensuring adherence to policies and procedures, managing inputs for Zoho CRM and Relocation Online. Coordinating, and arranging orientation tours, home searches, school searches.

Accountabilities

• Client Relationship Management:
  • Liaising with the relocating assignees and the EER relocation consultants.
  • Conducting regular review calls with clients (annually, quarterly, or weekly).
  • Completing monthly/quarterly reports as required by clients.
  • Managing expenses for clients when required.
  • Communicating with client HR functions, relocating assignees, and EER’s relocation consultants.
  • Managing assignee’s relocation milestones through Client Portal updates.
  • Handling assignee escalations to ensure resolution in accordance with Client Service Level Agreements (SLAs).
  • Ensuring operational compliance and delivery aligned with Client SLAs.
  • Developing and implementing client retention strategies to foster long-term relationships.
• Relocation Management: The position will be to support EER’s operations in the UAE ensuring excellence in client service and to manage the execution of the performance plans.
  • Supporting EER’s operations in the UAE, ensuring excellence in client service and executing performance plans.
  • Managing client initiations effectively and efficiently.
  • Implementing and following company policies and standard operating procedures.
  • Onboarding new clients to ensure a smooth transition.
  • Managing client accounts through active Zoho CRM updates and the Relocation Online Portal to ensure full utilization by staff and clients.
  • Tracking and resolving client complaints in a timely and effective manner.
  • Conducting regular reviews with clients to ensure consistent delivery of services.
  • Supporting UAE Relocation Consultants in managing administrative actions, reallocating cases as needed, and delivering services (e.g., coordinating itineraries, property viewings, school tours, and settling-in activities).
  • Coordinating with the Head of Relocation to ensure that account needs are met and that EER’s profitability is maintained for long-term, mutually beneficial relationships.
• Team Management:
  • Leading, mentoring, and developing a team of Relocation Consultants to ensure high performance and professional growth.
  • Conducting regular training sessions and workshops to improve team skills and service delivery.
  • Identifying and implementing strategic process improvements to increase efficiency and service quality.
  • Monitoring performance metrics and providing constructive feedback to drive continuous improvement.
  • Developing and executing retention strategies to ensure high engagement and retention of full-time consultants, reducing turnover and fostering a positive work environment.
• Administrative Requirement:
  • Ensuring that all reporting documents are up to date.
  • Managing interactions with authorities (e.g., Municipality, Utility Companies) on behalf of relocating assignees and their HR teams.
  • Coordinating client requirements with assigned Relocation Consultants.
  • Overseeing and assisting with contract signing between assignees and landlords/agents in the absence of the Relocation Consultant.

Person Specification

• Minimum Experience: At least 5 years of experience in Global Mobility or a related field, with a strong background in corporate-level operations. Must possess high communication skills, demonstrated ability to work independently with minimal supervision, and proven experience in engaging and collaborating with senior-level management
• Educational Qualifications: Graduate, ideally in Business Administration or any equivalent degree
• Technical Qualifications: Advanced knowledge is the use of Microsoft Office
• Skills and Abilities
  • Client service focused with excellent attention to detail
  • Excellent negotiation skills with the ability to drive forward to completion
  • Well-developed problem solving skills
  • Change and conflict management experience
  • Excellent communication skills
  • Excellent organisation skills with ability to multi-task essential
  • Good analytical and decision making skills
  • Good intuition and understanding of people’s requirements
  • Confidentiality, tact and discretion when dealing with people
  • Proactive with a positive can do attitude
  • Effective delegation
  • Experience in dealing with senior and sometimes challenging individuals
  • A team player but with ability to work by oneself
  • Fluent English, both oral and written
  • Ability to work under pressure especially when deadlines need to be met
  • Proactive with a positive can-do attitude

Other Requirements

• Preferrably Lived in Dubai for a minimum of 2 years
• Language: Excellent oral and written communication skills in English at a corporate level